Contextual Design

Defining Customer-centered Systems
Author: Hugh Beyer,Karen Holtzblatt
Publisher: Morgan Kaufmann
ISBN: 1558604111
Category: Computers
Page: 472
View: 443
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Contextual design is a state-of-the-art approach to designing products directly from an understanding of how the customer works and what the customer needs. Based on a method developed and taught by the authors, this is a practical, hands-on guide that articulates the underlying principles of contextual design and shows how to use them to address different problems, constraints, and organizational situations.

Contextual Design

Defining Customer-Centered Systems
Author: Hugh Beyer,Karen Holtzblatt
Publisher: Elsevier
ISBN: 0080503047
Category: Computers
Page: 496
View: 5221
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This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to different problems, constraints, and organizational situations. Contextual Design enables you to + gather detailed data about how people work and use systems + develop a coherent picture of a whole customer population + generate systems designs from a knowledge of customer work + diagram a set of existing systems, showing their relationships, inconsistencies, redundancies, and omissions

Contextual Design

Defining Customer-centered Systems
Author: Hugh Beyer,Karen Holtzblatt
Publisher: Morgan Kaufmann
ISBN: 9781558604117
Category: Computers
Page: 472
View: 8979
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Contextual design is a state-of-the-art approach to designing products directly from an understanding of how the customer works and what the customer needs. Based on a method developed and taught by the authors, this is a practical, hands-on guide that articulates the underlying principles of contextual design and shows how to use them to address different problems, constraints, and organizational situations.

Rapid Contextual Design

A How-to Guide to Key Techniques for User-centered Design
Author: Karen Holtzblatt,Jessamyn Burns Wendell,Shelley Wood
Publisher: Elsevier
ISBN: 0123540518
Category: Computers
Page: 313
View: 5633
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Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design all with as little as a two-person team with only a few weeks to spare! *Includes real project examples with actual customer data that illustrate how a CD project actually works. *Covers the entire scope of a project, from deciding on the number and type of interviews, to interview set up and analyzing collected data. Sample project schedules are also included for a variety of different types of projects. *Provides examples of how-to write affinity notes and affinity labels, build an affinity diagram, and step-by-step instructions for consolidating sequence models. *Shows how to use consolidated data to define a design within tight time frames with examples of visions, storyboards, and paper prototypes. *Introduces CDToolsâ„¢, the first application designed to support customer-centered design.

Contextual Design

Design for Life
Author: Karen Holtzblatt,Hugh Beyer
Publisher: Morgan Kaufmann
ISBN: 012801136X
Category: Computers
Page: 530
View: 1989
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Contextual Design: Design for Life, Second Edition, describes the core techniques needed to deliberately produce a compelling user experience. Contextual design was first invented in 1988 to drive a deep understanding of the user into the design process. It has been used in a wide variety of industries and taught in universities all over the world. Until now, the basic CD approach has needed little revision, but with the wide adoption of handheld devices, especially smartphones, the way technology is integrated into people’s lives has fundamentally changed. Contextual Design V2.0 introduces both the classic CD techniques and the new techniques needed to "design for life", fulfilling core human motives while supporting activities. This completely updated and revised edition is written in a clear, informal style without excessive jargon, and is the must-have book for any UX Design library. Users will find coverage of mobile devices and consumer and business products, all illustrated with new examples, case studies, and discussions on how to use CD with the agile development and other project requirements methods. Provides tactics on how to gather detailed data on how people live, work, and use products Helps develop a coherent picture of a whole user population Presents tactics on how to use the seven "Cool Concepts" to support core human motives and generate new product concepts guided by user data, ideation techniques, and principles key to producing a compelling user experience Explains how to structure the system and user interface to best support the user across place, time, and platform

Contextual Design

Evolved
Author: Karen Holtzblatt,Hugh Beyer
Publisher: Morgan & Claypool Publishers
ISBN: 1627055592
Category: Computers
Page: 91
View: 3499
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Contextual Design is a user-centered design process that uses in-depth field research to drive innovative design. Contextual Design was first invented in 1988 and has since been used in a wide variety of industries and taught in universities all over the world. It is a complete front-end design process rooted in Contextual Inquiry, the widespread, industry-standard field data gathering technique. Contextual Design adds techniques to analyze and present user data, drive ideation from data, design specific product solutions, and iterate those solutions with customers. In 2013, we overhauled the method to account for the way that technology has radically changed people’s lives since the invention of the touchscreen phones and other always-on, always-connected, and always-carried devices. This book describes the new Contextual Design, evolved to help teams design for the way technology now fits into peoples’ lives. We briefly describe the steps of the latest version of Contextual Design and show how they create a continual immersion in the world of the user for the purpose of innovative product design. Table of Contents: Introduction / Design for Life / Field Research: Data Collection and Interpretation / Consolidation and Ideation: The Bridge to Design / Detailed Design and Validation / Conclusion / References / Author Biographies

Remote Research

Real Users, Real Time, Real Research
Author: Nate Bolt,Tony Tulathimutte
Publisher: Rosenfeld Media
ISBN: 1933820446
Category: Business & Economics
Page: 266
View: 3099
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Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

Information Appliances and Beyond

Interaction Design for Consumer Products
Author: Eric Bergman
Publisher: Morgan Kaufmann
ISBN: 9781558606005
Category: Computers
Page: 385
View: 7459
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Information appliances and other interactive products "beyond the desktop" present user interface design challenges that are only beginning to be understood. In this one-of-a-kind book, interaction designers examine the issues they confronted in their projects: Microsoft Windows CE, a vehicle navigation system, interactive children's toys, and more. You'll enjoy reading their engaging and sometimes surprising stories, but more importantly you'll gain insights that will benefit your own design and development work. * Begins with an interview in which design expert Don Norman details his vision of "making technology invisible." * Includes an eight-page, full-color insert containing screen shots, product diagrams, and other illustrations. * Presents inside accounts of information appliance success stories including: * An interview with Rob Haitani, lead interaction designer of the original PalmPilot * The design and evaluation methodologies behind Nokia's mobile phones * The high-level information appliance design considerations emphasized by Sun Microsystems * Essential reading for interaction designers, human factors engineers, usability specialists, software engineers and project managers working in all of these areas.

Intelligent Adaptive Systems

An Interaction-Centered Design Perspective
Author: Ming Hou,Simon Banbury,Catherine Burns
Publisher: CRC Press
ISBN: 1466517247
Category: Computers
Page: 331
View: 7602
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As ubiquitous as the atmosphere, intelligent adaptive systems (IASs) surround us in our daily lives. When designed well, these systems sense users and their environments so that they can provide support in a manner that is not only responsive to the evolving situation, but unnoticed by the user. A synthesis of recent research and developments on IASs from the human factors (HF) and human–computer interaction (HCI) domains, Intelligent Adaptive Systems: An Interaction-Centered Design Perspective provides integrated design guidance and recommendations for researchers and system developers. The book explores a recognized lack of integration between the HF and HCI research communities, which has led to inconsistencies between the research approaches adopted, and a lack of exploitation of research from one field by the other. The authors integrate theories and methodologies from these domains to provide design recommendations for human–machine developers. They then establish design guidance through the review of conceptual frameworks, analytical methodologies, and design processes for intelligent adaptive systems. The book draws on case studies from the military, medical, and distance learning domains to illustrate intelligent system design to examine lessons learned. Outlining an interaction-centered perspective for designing an IAS, the book details methodologies for understanding human work in complex environments and offers understanding about why and how optimizing human–machine interaction should be central to the design of IASs. The authors present an analytical and design methodology as well as an implementation strategy that helps you choose the proper design framework for your needs.

Methods and Techniques for Involving Children in the Design of New Technology for Children


Author: Jerry Alan Fails,Mona Leigh Guha,Allison Druin
Publisher: N.A
ISBN: 9781601987204
Category: Computers
Page: 100
View: 4957
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Considers the various roles children have played in the technology design process, with a focus on those that integrally involve children throughout the process. Summarizes and provides a pragmatic foundation for researchers and practitioners to use several methods and techniques for designing technologies with and for children.

Learning Autodesk Inventor 2015


Author: Randy Shih
Publisher: SDC Publications
ISBN: 1585038792
Category: Computers
Page: 512
View: 9548
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This book will teach you everything you need to know to start using Autodesk Inventor 2015 with easy to understand, step-by-step tutorials. This book features a simple robot design used as a project throughout the book. You will learn to model parts, create assemblies, run simulations and even create animations of your robot design. An unassembled version of the same robot used throughout the book can be bundled with the book. No previous experience with Computer Aided Drafting (CAD) is needed since this book starts at an introductory level. The author begins by getting you familiar with the Inventor interface and its basic tools. You will start by learning to model simple robot parts and before long you will graduate to creating more complex parts and multi-view drawings. Along the way you will learn the fundamentals of parametric modeling through the use of geometric constraints and relationships. You will also become familiar with many of Inventor's powerful tools and commands that enable you to easily construct complex features in your models. Also included is coverage of gears, gear trains and spur gear creation using Autodesk Inventor. This book continues by examining the different mechanisms commonly used in walking robots. You will learn the basic types of planar four-bar linkages commonly used in mechanical designs and how to use the GeoGebra Dynamic Geometry software to simulate and analyze 2D linkages. Using the knowledge you gained about linkages and mechanism, you will learn how to modify your robot and change its behavior by modifying or creating new parts. In the final chapter of this book you learn how to combine all the robot parts into assemblies and then run motion analysis. You will finish off your project by creating 3D animations of your robot in action. There are many books that show you how to perform individual tasks with Autodesk Inventor, but this book takes you through an entire project and shows you the complete engineering process. By the end of this book you will have modeled and assembled nearly all the parts that make up the TAMIYA® Mechanical Tiger and can start building your own robot.

The Psychology of Everyday Things


Author: Donald A. Norman
Publisher: N.A
ISBN: 9780385267748
Category: Human engineering
Page: 257
View: 9436
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Even the smartest among us can feel inept as we fail to figure our which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The book presents examples aplenty, among them, the VCR, computer, and office telephone, all models of how not to design for people. But good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. But the designer must care. The author is a world-famous psychologist and pioneer in the application of cognitive science. His aim is to raise the consciousness of both consumers and designers to the delights of products that are easy to use and understand.

Affective, Interactive and Cognitive Methods for E-Learning Design: Creating an Optimal Education Experience

Creating an Optimal Education Experience
Author: Tzanavari, Aimilia
Publisher: IGI Global
ISBN: 1605669415
Category: Computers
Page: 380
View: 8223
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"This book focuses on the study and application of human computer interaction principles in the design of online education"--Provided by publisher.

Readings in Human-Computer Interaction

Toward the Year 2000
Author: Ronald M. Baecker
Publisher: Elsevier
ISBN: 0080515746
Category: Computers
Page: 900
View: 1009
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The effectiveness of the user-computer interface has become increasingly important as computer systems have become useful tools for persons not trained in computer science. In fact, the interface is often the most important factor in the success or failure of any computer system. Dealing with the numerous subtly interrelated issues and technical, behavioral, and aesthetic considerations consumes a large and increasing share of development time and a corresponding percentage of the total code for any given application. A revision of one of the most successful books on human-computer interaction, this compilation gives students, researchers, and practitioners an overview of the significant concepts and results in the field and a comprehensive guide to the research literature. Like the first edition, this book combines reprints of key research papers and case studies with synthesizing survey material and analysis by the editors. It is significantly reorganized, updated, and enhanced; over 90% of the papers are new. An invaluable resource for systems designers, cognitive scientists, computer scientists, managers, and anyone concerned with the effectiveness of user-computer interfaces, it is also designed for use as a primary or supplementary text for graduate and advanced undergraduate courses in human-computer interaction and interface design. Human computer interaction--historical, intellectual, and social Developing interactive systems, including design, evaluation methods, and development tools The interaction experience, through a variety of sensory modalities including vision, touch, gesture, audition, speech, and language Theories of information processing and issues of human-computer fit and adaptation

Sprint

How to Solve Big Problems and Test New Ideas in Just Five Days
Author: Jake Knapp,John Zeratsky,Braden Kowitz
Publisher: Simon and Schuster
ISBN: 150112174X
Category: Business & Economics
Page: 288
View: 8631
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From three design partners at Google Ventures, a unique five-day process--called the sprint--for solving tough problems using design, prototyping, and testing ideas with customers.

Text Entry Systems

Mobility, Accessibility, Universality
Author: I. Scott MacKenzie,Kumiko Tanaka-Ishii
Publisher: Elsevier
ISBN: 9780080489797
Category: Computers
Page: 344
View: 5452
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Text Entry Systems covers different aspects of text entry systems and offers prospective researchers and developers global guidelines for conducting research on text entry, in terms of design strategy, evaluation methodology, and requirements; a discussion of the history and current state of the art of entry systems; and specific guidelines for designing entry systems for a specific target, depending on devices, modalities, language, and different physical conditions of users. Text entry has never been so important as it is today. This is in large part due to the phenomenal, relatively recent success of mobile computing, text messaging on mobile phones, and the proliferation of small devices like the Blackberry and Palm Pilot. Compared with the recent past, when text entry was primarily through the standard "qwerty" keyboard, people today use a diverse array of devices with the number and variety of such devices ever increasing. The variety is not just in the devices, but also in the technologies used: entry modalities have become more varied and include speech recognition and synthesis, handwriting recognition, and even eye-tracking using image processing on web-cams. Statistical language modeling has advanced greatly in the past ten years and so therein is potential to facilitate and improve text entry — increasingly, the way people communicate. This book covers different aspects of text entry systems and offers prospective researchers and developers Global guidelines for conducting research on text entry, in terms of design strategy, evaluation methodology, and requirements History and current state of the art of entry systems, including coverage of recent research topics Specific guidelines for designing entry systems for a specific target, depending on devices, modalities, language, and different physical conditions of users

Interaction Design

Beyond Human-Computer Interaction
Author: Jenny Preece,Yvonne Rogers,Helen Sharp
Publisher: John Wiley & Sons
ISBN: 1119020751
Category: Computers
Page: 584
View: 6500
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This is an ideal resource for learning the interdisciplinary skills needed for interaction design, human computer interaction, information design, web design and ubiquitous computing. This text offers a cross-disciplinary, practical and process-oriented introduction to the field, showing not just what principles ought to apply to interaction design, but crucially how they can be applied.

Concurrency

State Models and Java Programs
Author: Jeff Magee,Jeff Kramer
Publisher: Wiley Global Education
ISBN: 1118392450
Category: Computers
Page: 432
View: 8510
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Concurrency provides a thoroughly updated approach to the basic concepts and techniques behind concurrent programming. Concurrent programming is complex and demands a much more formal approach than sequential programming. In order to develop a thorough understanding of the topic Magee and Kramer present concepts, techniques and problems through a variety of forms: informal descriptions, illustrative examples, abstract models and concrete Java examples. These combine to provide problem patterns and associated solution techniques which enable students to recognise problems and arrive at solutions. New features include: New chapters covering program verification and logical properties. More student exercises. Supporting website contains an updated version of the LTSA tool for modelling concurrency, model animation, and model checking. Website also includes the full set of state models, java examples, and demonstration programs and a comprehensive set of overhead slides for course presentation.

User Centered System Design

New Perspectives on Human-Computer Interaction
Author: Donald A. Norman
Publisher: CRC Press
ISBN: 9781138432932
Category:
Page: N.A
View: 6071
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This comprehensive volume is the product of an intensive collaborative effort among researchers across the United States, Europe and Japan. The result -- a change in the way we think of humans and computers.

Effective Prototyping for Software Makers


Author: Jonathan Arnowitz,Michael Arent,Nevin Berger
Publisher: Elsevier
ISBN: 0080468969
Category: Computers
Page: 624
View: 3976
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Effective Prototyping for Software Makers is a practical, informative resource that will help anyone—whether or not one has artistic talent, access to special tools, or programming ability—to use good prototyping style, methods, and tools to build prototypes and manage for effective prototyping. This book features a prototyping process with guidelines, templates, and worksheets; overviews and step-by-step guides for nine common prototyping techniques; an introduction with step-by-step guidelines to a variety of prototyping tools that do not require advanced artistic skills; templates and other resources used in the book available on the Web for reuse; clearly-explained concepts and guidelines; and full-color illustrations and examples from a wide variety of prototyping processes, methods, and tools. This book is an ideal resource for usability professionals and interaction designers; software developers, web application designers, web designers, information architects, information and industrial designers. * A prototyping process with guidelines, templates, and worksheets; * Overviews and step-by-step guides for 9 common prototyping techniques; * An introduction with step-by-step guidelines to a variety of prototyping tools that do not require advanced artistic skills; * Templates and other resources used in the book available on the Web for reuse; * Clearly-explained concepts and guidelines; * Full-color illustrations, and examples from a wide variety of prototyping processes, methods, and tools. * www.mkp.com/prototyping