Soft Skills Training

A Workbook to Develop Skills for Employment
Author: Frederick H. Wentz
Publisher: Createspace Independent Publishing Platform
ISBN: 9781468096491
Category: Education
Page: 368
View: 6440
I was hired by a major university to teach recently released offenders how to become employed. I walked into my first class intending to follow the lead of all the other job training programs in the city, which was teaching the students to properly fill out applications, write resumes, facilitate mock interviews, and locate employment opportunities. After the first couple of classes, most of the students were either not paying attention or sleeping. I quickly realized my presentation needed to be interesting, challenging, beneficial, and actually guide the participants on how to remain employed. However, I was unable to find any published material for teaching new hires the soft skills necessary to keep a job. This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors.

The Trade Technician’s Soft Skills Manual

Author: Steve Coscia
Publisher: Cengage Learning
ISBN: 113338739X
Category: Technology & Engineering
Page: 128
View: 3016
Learning to express yourself in a positive and professional way can be an art-form. THE TRADE TECHNICIAN'S SOFT SKILLS MANUAL, teaches these important soft skills with line drawings, photographs, and anecdotes from real case studies. This approach makes the subject area approachable while engaging your students. The anecdotes are followed by explanations of proven service behaviors, along with proven standards, practice tips, forms, documents and checklists complete the text to teach technicians the fine art of customer service. Based on more than 30 years of studies and field research, this text teaches the skills needed for a trade technician to advance in their careers and differentiate themselves from others in their field. THE TRADE TECHNICIAN'S SOFT SKILLS MANUAL is written by Steve Cosica, a motivational speaker who managed a technical support team for more than 20 years and has used these techniques and practices to advance his own career as an industry expert. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Bridging the Soft Skills Gap

How to Teach the Missing Basics to Todays Young Talent
Author: Bruce Tulgan
Publisher: John Wiley & Sons
ISBN: 1118725646
Category: Business & Economics
Page: 288
View: 773
Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership?complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use.

The Advantage

The 7 soft skills you need to stay one step ahead
Author: Emma-Sue Prince
Publisher: Pearson UK
ISBN: 1447929713
Category: Business & Economics
Page: 256
View: 9881
Go from ordinary to extraordinary with 7 essential soft skills. You need Adaptability, Resilience, Optimism, Integrity, Critical thinking, Pro-activity and Empathy to stay one step ahead. Our world is changing - so fast, so furiously, so ferociously - that to stand out at work you need to change what you're doing. And quickly. To get ahead, you need soft skills. To stay ahead you need The Advantage. Just doing your job won’t get you to the top, but what does it take? Soft skills are your secret weapon. These days we’re all working harder and longer, but finding it harder than ever to make an impact and get the results we want. Traditional skills like being a good team player, a solid leader or a brilliant negotiator don’t seem to be as effective anymore. To really stand out, you need to be doing something different, something better. You need The Advantage. In this groundbreaking book, we set the scene for seven new skills that will propel you and your career forward. Through a combination of scientific research, no-nonsense advice, practical exercises and case studies, this book shows you how to understand, develop and use: Adaptability - respond effectively to challenges and grab new opportunities Resilience - learn from experience and attack the next challenge with equal boldness Optimism - be the most positive person you know Integrity - trust, values and honesty are the name of the game now as is authenticity Critical thinking - challenge assumptions and find solutions Pro-activity - thinking and acting ahead Empathy - respect and nurture your relationships STAY AHEAD OF THE COMPETITION.

Soft Skills Revolution

A Guide for Connecting with Compassion for Trainers, Teams, and Leaders
Author: M. Kamin
Publisher: John Wiley & Sons
ISBN: 1118237056
Category: Business & Economics
Page: 256
View: 646
Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. In increasingly competitive environments, soft skills training can be a vital resource. Soft Skills Revolution offers trainers, organizational leaders, and HR professionals a handy guide for building their soft skills through a variety of methods including individualized exercises and activities and structured training programs, as well as informal learning, mentoring, and coaching. The book offers readers information on the background of soft skills development, and suggestions for enhancing soft skills through traditional learning programs as well as informal learning approaches. Soft Skills Revolution contains practical guidance for creating an engaging learning experience that highlights such important concepts as: Components for Clear Communication The Power of Yes Listening and the Language of Acceptance A Nine-Step Model for Problem Solving Interventions for Moving a Team to Results Giving Helpful Feedback Moving from Conflict to Cooperation In addition, The Leader's Connection section is designed for upper level management and facilitators who want to help organizational leaders integrate the book's important concepts and skills into their interactions with team and staff members. "Kamin's engaging writing style, deep and down to earth at the same time, makes this book an easy learning experience of the 'hard' soft skills we all need to master. By developing these soft skills we can make our world a better place!" —Isabel Rimanoczy, Legacycoach, Director Minervas, Women Changing the World and author of Big Bang Being "Kamin has mastered the challenge of bringing soft skills to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks, and helpful hints invite and encourage the reader to make these soft skills her/his own." —Ernie Turner, president, LIM LLC and author of Action Reflection Learning


For High School, College, and Career
Author: Cary J. Green
Publisher: Dog Ear Publishing
ISBN: 1457558149
Category: Self-Help
Page: 192
View: 565
Successful students and successful employees have something in common: a well-developed skill set that goes beyond book smarts. The skills needed for success in the classroom and on the job can be honed with deliberate effort and the right resources. Academic success skills—note-taking, reading for understanding, preparing for and taking exams, using resources such as advisors and academic coaches, participating in experiential education opportunities—enable students to perform at the level of their academic ability. Soft skills—communication, critical thinking, problem-solving, time management, ability to work on a team, strong work ethic, and professionalism—underpin academic and career success. Leadership—influencing people to achieve common goals—is the key to personal and shared success. Success Skills for High School, College, and Career provides step-by-step guidelines and hands-on exercises to enable students to enhance their academic performance and prepare for future career success. This book helps students construct realistic expectations for achieving success, develop self-awareness, build a future-oriented attitude, and improve their academic success skills, leadership skills, and soft skills. If you want to build skills essential for academic success and career readiness, this book is for you.

Soft Skills for the Workplace

Author: Goodheart-Willcox Publisher
Publisher: N.A
ISBN: 9781631268267
Page: N.A
View: 3640
Soft skills are the new hard skills for the 21st Century. Soft skills are the people skills that enable workers to communicate and get along with others. In today s workplace, employers look for workers who have technical abilities to perform on the job as well as the know how to interact with coworkers and customers. Every occupation needs these foundational skills. Soft Skills for the Workplace presents the major soft skills needed for job success in one easy-to-use text. No need for multiple textbooks to teach these basic employability skills. Fourteen short, concise lessons provide information that will prepare your students to find and keep a job. The modular format allows the content to be used in any order and for any discipline. Each chapter can be used as a supplemental conversation starter with your students or as an individual assignment. A free companion website provides additional activities for reinforcement. "

Soft Skills at Work: Technology for Career Success

Author: Beverly Amer
Publisher: Cengage Learning
ISBN: 1603340149
Category: Computers
Page: 100
View: 2197
Soft Skills at work is a multimedia product that contains a printed workbook and a CD containing live-action videos. With this innovative product, students will develop the soft skills necessary to land a job and thrive in their careers and within the workplace. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Empowering Young Christians

Developing Bible-Based Leadership and Soft Skills
Author: Cary J. Green
Publisher: Dog Ear Publishing
ISBN: 1457540991
Category: Religion
Page: 196
View: 2224
In today’s competitive landscape, brains alone won’t get you very far. Truly successful students and young professionals live according to God’s plan, and they also exhibit skills that make them really stand out. They honor God, communicate well, dress and act professionally, solve problems, and seem to be natural leaders. If you’re wondering how you can tap into God’s power and acquire these important leadership and soft skills, this book is for you. Author Cary J. Green, PhD, draws upon years of teaching and mentoring students in college and Sunday School to show you how to thrive in your education, career, and life. Green expands his solid advice contained in “Leadership and Soft Skills for Students: Empowered to Succeed in High School, College, and Beyond,” and adds nearly 190 scriptural references and Biblical principles to deepen your Christian faith and enhance your professional growth through application of the three Rs: Readiness, Relationships, and Results. Readiness teaches you self-awareness. Relationships teaches you to communicate effectively and connect with others in your personal and professional life. Results teaches you to be future-oriented, solve problems, and to set and achieve God-given goals. Whether you’re in high school, college, or graduate school, or are beginning your career, the scriptural references and Biblical principles, advice, and practical exercises contained in this book will empower you to succeed in whatever God calls you to do.

Teaching Pre-Employment Skills to 14–17-Year-Olds

The Autism Works Now!® Method
Author: Joanne Lara,Susan Osborne
Publisher: Jessica Kingsley Publishers
ISBN: 1784503789
Category: Psychology
Page: 264
View: 2662
Based on the Autism Works Now!® Workplace Readiness Workshop, this interactive resource shows how to help students aged 14-17 develop the necessary transition skills for getting and keeping a meaningful job, with accompanying worksheets available to download. Structured around 2-hour weekly sessions over an eight month period, the program is ideal for teaching to groups of students with autism. It covers essential topics such as organization and time management, interview skills, appropriate workplace attire, and networking. It advises on how to arrange a field trip to local businesses so students can gain experience of being in the workplace. Worksheets and questionnaires help to track progress and discover what types of job will be appropriate based on an individual's skills and interests, and the book also includes a template for creating effective resumes.

The Career Tool Kit for High School Students

Making the Transition from School to Work
Author: Carol Carter,Gary Izumo,Sarah Kravits,Diane Lindsey Reeves
Publisher: Pearson College Division
ISBN: 9780130884176
Category: Business & Economics
Page: 276
View: 2202
For high school-level Career Exploration and Life Skills courses. This thorough introduction to the skills high school students need to succeed in the workplace is presented in an easy-to-read student-friendly format. The text, adapted from a popular college-level text provides a complete framework for career exploration and is designed to motivate students to make these skills a part of their lives. Students and Faculty alike are encouraged to visit the central website for all Keys franchise materials,, where you can correspond with the author team, view their speaking calendar, benefit from current articles, and more!

The Sharpest Soft Skill

10 Proven Etiquette Strategies for Business Success
Author: Maryanne Parker
Publisher: Createspace Independent Publishing Platform
ISBN: 9781534830080
Page: 120
View: 6563
Maryanne Parker, founder of Manor of Manners, a company that specializes in International Etiquette and Protocol training for children and adults based in San Diego, CA. Poise, elegance, and sophistication were essential to Marynne's successful years of corporate experiences. Her unstoppable drive has earned her a Bachelor's degree in Accounting and Financial control from the International University of Economics in Sofia, world-class experiences, multiple certifications and membership into the Society of Certified Etiquette Trainers in the US. Maryanne holds an Executive Diploma from the European leading academic institution - International School of Protocol and Diplomacy in Brussels, specializing in diplomacy, protocol, and intercultural relations. She teaches her two children and clients to model compassion, grace, and respect. Her methods are learned quickly by her students giving them confidence, skills, self awareness, and knowledge that with manners the American Dream is still possible for anyone. ( Maryanne is originally from Bulgaria). In her free time, Maryanne Parker is involved with Professional Women Group of Dress for Success, San Diego, which helps underprivileged women to gain financial independence and self sufficiency in their own journey. Here she inspires other women with the message that you don't need money to have class and share etiquette tips on style, dressing for job interviews, and more...

The Hard Truth About Soft Skills

Soft Skills for Succeeding in a Hard Wor
Author: Peggy Klaus
Publisher: Harper Collins
ISBN: 0061843547
Category: Business & Economics
Page: 208
View: 8336
What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work! Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to: manage your workload handle the critics develop and promote your personal brand navigate office politics lead the troops and much more! Klaus reveals why soft skills are often ignored, while bringing their importance to life in her trademark style—straightforward, humorous, and motivating. Perfect for readers at all professional stages—from those who are just starting out to seasoned executives—this book is essential reading for anyone who wants to take his or her career to the next level.

Job Readiness Handbook

Author: Sandra J. Jones
Publisher: Xulon Press
ISBN: 9781628716153
Category: Business & Economics
Page: 84
View: 5208
If you need help in preparing to enter into the workforce or with job search assistance, this is the book for you. The training methodology has been proven and accredited to the success of the author in assisting underemployed job seekers who have been deemed hard to employ. The material may be used by anyone desiring to prepare for employment in the United States of America. SANDRA J. JONES is a spiritual empowerment speaker and teacher, social analyst specialist, entrepreneur and multidimensional executive. Her passion for aiding the underemployed prepare and seek employment provoked her to write this handbook. She has twelve years of experience in job preparation training. She is the owner of Sandra Jones Social Enterprise a revenue generating business with a social concept and Founder/CEO of Job Prep Center Incorporated, a certified public charity organization.

Top 10 Soft Skills You Need

Author: Pamela Wiggins
Publisher: Createspace Independent Publishing Platform
ISBN: 9781522821373
Page: 62
View: 6543
Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these "hard" skills, we also need "soft" skills. Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people, directly or indirectly. Taking the time to build effective soft skills can contribute to a more efficient, more harmonious, and more productive workplace, as well as to your own overall job happiness and satisfaction. I hope you find the information in this book beneficial to your overall professional growth and professional development.

Workplace Basics

For Classroom and on the Job Work Readiness Training
Author: Jay Goldberg
Publisher: CreateSpace
ISBN: 9781481207720
Page: 116
View: 6977
Workplace Basics is the first book in DTR Inc.'s series for classroom and on the job work readiness and customer service training. This is the second edition of the book, published in November of 2013. A complete volume including all four modules with additional instructor tools is now available. Visit www.DTRConsulting.BIZ/workreadiness.htm for more information. At the end of each book are two workplace scenarios where things go right and things go wrong. Use the scenarios in the books as read and discuss exercises after teaching the material in the book, or to create your own certification tests. This first book, Workplace Basics, covers topics that all workers need to know, that many employers assume they do know, but that many workers, in reality, do not know. This often leads to supervisors and managers becoming very frustrated with workers who, otherwise, would be top performers. The book starts by explaining the profit motive of businesses and the relationship between profits and job security and employee compensation. The goal is to clearly demonstrate that employees' life goals are closely aligned to the success of the company for which they work. After this introduction, the book covers behaviors that employees need to follow help ensure a successful workplace, which in turn, helps keep the company profitable and everyone employed. Topics include: absenteeism, tardiness, use of sick days, proper grooming, safety in the workplace, how life style and habits away from work impacts work, avoiding harassment and discrimination at work, dating in the workplace, being dependable, being responsible, the difference between raises and promotions, and more. In addition to being valuable for existing employees, this book is ideal to use as part of a company's new employee orientation process.

Tackling the Tough Skills

A Curriculum Building Skills for Work and Life
Author: Rosilee Trotta,University of Missouri--Columbia. Extension Division
Publisher: N.A
ISBN: 9780933842311
Category: Career development
Page: 247
View: 1984
"Tackling the tough skills (revised) is a ... life skills curriculum that helps hard-to-reach adults or teens prepare for success in work and life."--Publisher's website.

Manager Skills Training

Author: Christee Gabour Atwood
Publisher: American Society for Training and Development
ISBN: 1562865161
Category: Business & Economics
Page: 288
View: 6333
Learn how to help managerial candidates develop their current skill sets to become more effective people and project managers. From assessments to presentation materials, Managing Skills Training includes all of the elements your organization needs to design, facilitate, and evaluate manager training. This workshop-in-a-book covers a wide variety of topics like basic leadership skills, teamwork, customer service, and motivation techniques.

Building Motivational Interviewing Skills

A Practitioner Workbook
Author: David B. Rosengren
Publisher: Guilford Press
ISBN: 1462509673
Category: Psychology
Page: 335
View: 2637
Developing expertise in motivational interviewing (MI) takes practice, which is exactly the point of this engaging, user-friendly workbook. The volume is packed with real-world examples from a range of clinical settings, as well as sample interactions and hands-on learning activities. The author is an experienced MI researcher, clinician, and trainer who facilitates learning with quizzes, experiential exercises, and reproducible worksheets. The reader learns step by step how to practice core MI skills: raising the importance of behavior change, fostering the client's confidence, resolving ambivalence, solidifying commitment to change, and negotiating a change plan. The utility of the book is enhanced by the large-size format and lay-flat binding. The book shows how to navigate each session using microskills that many clinicians already know: open-ended questions, affirmations, reflective listening, and summaries, or OARS for short. This book is in the Applications of Motivational Interviewing series.

New Supervisor Training

Author: Elaine Biech
Publisher: Association For Talent Development
ISBN: 1607284367
Category: Business & Economics
Page: 200
View: 9740
Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for planning and organizing work in every organization—are often undertrained in the skills required to be a successful front-line leader. In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu.