The ASQ Auditing Handbook, Fourth Edition


Author: J.P. Russell
Publisher: ASQ Quality Press
ISBN: 0873898478
Category: Business & Economics
Page: 400
View: 2205
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Rev. ed. of: The quality audit handbook. 3rd ed. c2005.

The ASQ Auditing Handbook

Principles, Implementation, and Use
Author: James P. Russell,ASQ Quality Audit Division
Publisher: ASQ Quality Press
ISBN: 0873896661
Category: Business & Economics
Page: 351
View: 6166
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This best-selling book is now revised and fully updated! it encompasses the new body of knowledge and covers nearly every aspect of the audit function. Though a valuable resource for studying for the CQA examination, it is also meant to be the single source for auditors, audit managers, audit teams, and quality professionals in the field.

The ASQ Auditing Handbook

Principles, Implementation, and Use
Author: James P. Russell,ASQ Quality Audit Division
Publisher: ASQ Quality Press
ISBN: 9780873896665
Category: Business & Economics
Page: 351
View: 2145
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This best-selling book is now revised and fully updated! it encompasses the new body of knowledge and covers nearly every aspect of the audit function. Though a valuable resource for studying for the CQA examination, it is also meant to be the single source for auditors, audit managers, audit teams, and quality professionals in the field.

The Biomedical Quality Auditor Handbook, Second Edition


Author: ASQ Biomedical Division
Publisher: ASQ Quality Press
ISBN: 0873898362
Category: Business & Economics
Page: 296
View: 6849
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This handbook serves as a reference source for the application of quality auditing principles to the biomedical industry, including coverage specifically pertaining to medical devices. The book focuses on the understanding of domestic and international concepts and principles of biomedical quality auditing, and includes information on related regulations, directives, standards, and guidance. The book covers a wide range of subjects that have specific interpretations unique to the biomedical industry. In addition to being a peerless reference for ASQ's Biomedical Auditor certification (CBA), this book is a valuable reference for biomedical professionals who want to execute better audits for medical devices and gain basic knowledge of biomedical technical areas and regulatory requirements.

The Certified Manager of Quality/organizational Excellence Handbook


Author: Russ Westcott
Publisher: ASQ Quality Press
ISBN: 0873896785
Category: Business & Economics
Page: 648
View: 6766
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Completely updated to reflect the changes in the 2005 Body of Knowledge, The Certified Manager of Quality/Organizational Excellence Handbook is the most complete reference on quality management available. Written by a team of qualified experts with decades of experience, this book provides a thorough understanding of the principles, terms, and concepts of quality management. This new edition contains practical examples from many different industries and organizations, including manufacturing, healthcare, government, education and the service industries. In addition to being a great reference on quality management, The Certified Manager of Quality/Organizational Excellence Handbook is the most comprehensive preparatory guide for the the Certified Manager of Quality/Organizational Excellence Exam. Containing a copy of the newly updated Body of Knowledge and an extensive glossary of terms, this book will help anyone effectively study for the exam. the supplemental section contains sample test questions similar to those on the actual exam.

Quality Audits for Improved Performance


Author: Dennis R. Arter
Publisher: ASQ Quality Press
ISBN: 0873895703
Category: Business & Economics
Page: 142
View: 5453
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This book is an excellent reference for learning and applying basic quality auditing principles. Examples and checklists throughout the book help make this one of the best single-source reference guides. Quality practitioners, registrars, and those preparing for certification exams will find this book to be a useful tool. the new edition expands on established techniques and addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others.

The Certified Manager of Quality/Organizational Excellence Handbook, Fourth Edition


Author: Russell T. Westcott
Publisher: ASQ Quality Press
ISBN: 0873898613
Category: Business & Economics
Page: 688
View: 2871
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This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with the technological and societal concerns of the new millennium. The content of this fourth edition has been revised to reflect a more current global perspective and to match the updated Body of Knowledge (BoK) of ASQ’s Certified Manager of Quality/Organizational Excellence (CMQ/OE). In order to provide a broad perspective of quality management, this book has specifically been written to address: • Historical perspectives relating to the evolution of particular aspects of quality management, including recognized experts and their contributions • Key principles, concepts, and terminology relevant in providing quality leadership, and communicating quality needs and results • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, including common problems that the quality manager might experience when designing and implementing quality management, and insights as to why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination. Organized to follow the BoK exactly, throughout each section of this handbook the categorical BoK requirements associated with good quality management practices for that section are shown in a box preceding the pertinent text. These BoK requirements represent the range of content and the cognitive level to which multiple-choice questions can be presented. Although this handbook thoroughly prepares individuals for the ASQ CMQ/OE exam, the real value resides in post-exam usage as a day-to-day reference source for assessing quality applications and methodologies in daily processes. The content is written from the perspective of practitioners, and its relevance extends beyond traditional product quality applications.

The Certified Software Quality Engineer Handbook


Author: Linda Westfall
Publisher: ASQ Quality Press
ISBN: 0873897307
Category: Computers
Page: 640
View: 9265
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How to Audit the Process-based QMS


Author: Dennis R. Arter,Charles A. Cianfrani,John E. West,Jack West
Publisher: ASQ Quality Press
ISBN: 0873898443
Category: Business & Economics
Page: 187
View: 1605
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The Biomedical Quality Auditor Handbook, Third Edition


Author: Heather Crawford
Publisher: ASQ Quality Press
ISBN: 0873899628
Category: Business & Economics
Page: 360
View: 8245
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The Biomedical Quality Auditor Handbook was developed by the ASQ Biomedical Division in support of its mission to promote the awareness and use of quality principles, concepts, and technologies in the biomedical community. This third edition correlates to the 2013 exam Body of Knowledge (BoK) and reference list for ASQ’s Certified Biomedical Auditor program. It includes updates and corrections to errors and omissions in the second edition. Most notably it has been re-organized to align more closely with the BoK.

Advanced Quality Auditing

An Auditor’s Review of Risk Management, Lean Improvement, and Data Analysis
Author: Lance B. Coleman, Sr. ?
Publisher: ASQ Quality Press
ISBN: 087389913X
Category: Business & Economics
Page: 114
View: 1761
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Auditors from any industry must "learn the language of upper management" if they truly want to affect positive change throughout their environments. If quality auditors want to remain relevant and keep from becoming marginalized, they need to add new skills and credentials, and even more importantly, move beyond conformance monitoring to determine how their work might impact the corporate bottom line. The purpose of this book is to accept that challenge in presenting two ways that auditors can "learn [to speak] the language of upper management"—either by helping to drive continuous improvement or by helping to manage risk. This book has essential information that will help guide an organization’s efforts to glean more value from their audit process. It helps grow the audit function beyond verification audits. It provides insight for using the audit function to improve organizations using lean principles. It also discusses how the audit function can contribute to and be formally integrated into the ongoing risk management program. This book is about advancing the profession of auditing, as well as the skills of individual auditors. "Buy. Read. Reread. It will kick start your risk-based thinking journey. Then, buy the book for each member of your auditing team." Greg Hutchins, PE Director, Certified Enterprise Risk Manager Academy "While there is a constant influx of books on auditing entering the market today, Advanced Quality Auditing: An Auditors Review of Risk Management, Lean Improvement and Data Analysis stands out among them as Lance excels at demonstrating to readers how they can embrace the methodologies for continual improvement as they apply to the audit program and audit professionals. By combining the use of the audit checklist development matrix tool (ACDM) and various lean tools that are traditionally applied to processes other than auditing, auditors can ensure they not only audit for compliance but also add value to the audits, demonstrating the value of audit program, and in turn, themselves...The clarity of explanation and illustrative charts and diagrams of the Kano model makes it easy for the beginning auditor to understand and implement, while providing deeper insights to experienced auditors in how to leverage the model in the continual improvement of the audit program. Lance clearly makes the case that as audit professionals we should all embrace the use of the Kano model and apply it to our own audit programs to ensure we are always positioned to “delight” our customers." Nancy Boudreau ASQ Audit Division Chair (2014-2015) “Lance Coleman has taken a traditional topic on auditing and written a professional synopsis of key concepts in terms so clear as to make them understandable and useful to the reader. A great book to use and have as reference. Well done!” Dr. Erik Myhrberg IRCA Certified QMS Lead Auditor Co-author, A Practical Field Guide for ISO 13485:2003

After the Quality Audit

Closing the Loop on the Audit Process
Author: James P. Russell,Terry Regel
Publisher: ASQ Quality Press
ISBN: 9780873894869
Category: Business & Economics
Page: 256
View: 7370
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Ensure your organization's audit program results in improved performance with this new edition! Written for those who are charged with fixing what the auditor finds wrong in an organization, this second edition goes beyond the quality audit process to thoroughly examine how to initiate appropriate corrective or preventive actions. the book's focus is on defining problems, making sure the problems are understood, ensuring that the solutions work, and effectively managing the audit program. Thoroughly updated to reflect the changes in the ISO 9000 standards, including new chapters on customer service and auditing follow-up protocol, the new edition features a chapter on the Reason-Pain Matrix (which links audit results with organizational benefits), the survey results of hundreds of professionals, and expanded case studies. the second edition of After the Quality Audit is a powerful tool for improving your auditing techniques and offers solid advice on how to get the most out of the audit process for your company. Check out our comprehensive educational courses in Auditing and Supplier Quality!

The Certified Pharmaceutical GMP Professional Handbook, Second Edition


Author: Mark Allen Durivage
Publisher: ASQ Quality Press
ISBN: 0873899334
Category: Business & Economics
Page: 516
View: 2124
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The purpose of this handbook is to assist individuals for the Certified Pharmaceutical Good Manufacturing Practices Professional (CPGP) examination and provide a reference for the practitioner. The second edition reflects the Body of Knowledge which was updated in 2015. This edition has also incorporated additional information including updated references. The updates reflect the current trends and expectations of the evolving pharmaceutical industry driven by consumer expectations and regulatory oversight. This handbook covers compliance with good manufacturing practices (GMPs), as regulated and guided by national and international agencies for the pharmaceutical industry. It covers finished human and veterinary drugs and biologics, and combination devices, as well as their component raw materials (including active pharmaceutical ingredients (APIs) and excipients), and packaging and labeling operations.

The Certified Quality Technician Handbook, Second Edition


Author: H. Fred Walker,Donald W. Benbow,Ahmad K. Elshennawy
Publisher: ASQ Quality Press
ISBN: 0873898354
Category: Technology & Engineering
Page: 256
View: 7660
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The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and test techniques, quality auditing, and preventive and corrective action in the context of product/process/service improvement or in correcting problems. Quality technicians frequently work in the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor supporting and interacting with quality engineers, mechanical inspectors, and production/service delivery personnel. This book supports individuals preparing for, or those already performing, this type of work. It is intended to serve as a ready reference for quality technicians and quality technicians-in-training, as well as a comprehensive reference for those individuals preparing to take the ASQ Certified Quality Technician (CQT) examination. Examples and problems used throughout the handbook are thoroughly explained, are algebra-based, and are drawn from “real world” situations encountered in the quality profession. To assist readers in using the book as a ready reference or as a study aid, the book has been organized so as to conform closely to the CQT Body of Knowledge (BoK).

The Certified HACCP Auditor Handbook, Third Edition


Author: ASQ's Food, Drug, and Cosmetic Division
Publisher: ASQ Quality Press
ISBN: 0873898680
Category: Business & Economics
Page: 312
View: 9425
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This handbook is intended to serve as a baseline of hazard analysis critical control point (HACCP) knowledge for quality auditors. HACCP is more than just failure mode and effect analysis (FMEA) for food: it is a product safety management system that evolved and matured in the commercial food processing industry allowing food processors to take a proactive approach to prevent foodborne diseases. Both the FDA and the USDA have embraced HACCP as the most effective method to ensure farm-to-table food safety in the United States. This handbook also assists the certification candidate preparing for the ASQ Certified HACCP Auditor (CHA) examination. It includes chapters covering the HACCP audit, the HACCP auditor, and quality assurance analytical tools.

How to Audit ISO 9001:2015

A Handbook for Auditors
Author: Chad Kymal
Publisher: ASQ Quality Press
ISBN: 087389927X
Category: Business & Economics
Page: 156
View: 8977
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ISO 9001:2015 includes many changes that not only affect the companies aiming to achieve certification to it, but also auditors. This book is the resource auditors need to fully understand ISO 9001:2015 and help them perform audits to it. This book integrates two different types of audit strategies, conformance audits and performance audits, into one process approach audit. Conformance audits confirm that the organization is meeting the requirements of the standard, while performance audits confirm that the QMS is achieving its intended results. The book includes: An introduction to ISO 9001:2015 An auditing strategy for ISO 9001:2015 How to conduct a Stage 1 audit for ISO 9001:2015 How to conduct a Stage 2 on-site audit for ISO 9001:2015 Appendices include an introduction to process focus, an assessment report template for Stage 1 audits, a confidential assessment report template for Stage 2 audits, and an ISO 9001:2015 conformance checklist.

The Process Auditing Techniques Guide


Author: J. P. Russell
Publisher: ASQ Quality Press
ISBN: 9780873895958
Category: Business & Economics
Page: 156
View: 6103
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Best-selling author J.P. Russell focuses on the methods and techniques of conducting internal and external process audits. Learn how to apply PDCA and ACDP techniques, prepare process flow and tree diagrams, determine process effectiveness, and compose an audit report assessing compliance, controls, risk and process optimization. This guide is ideal for individuals who have a general understanding of auditing techniques and is written for auditors who conduct first, second, and third party audits to any standard or work instruction.

ISO Lesson Guide 2015

Pocket Guide to ISO 9001:2015, Fourth Edition
Author: J.P. Russell
Publisher: ASQ Quality Press
ISBN: 0873899032
Category: Business & Economics
Page: 102
View: 7044
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The ISO Lesson Guide translates ISO 9001 into easy-to-understand words. This pocket guide was designed as a quick reference for anyone to carry around conveniently. Each element containing requirements is discussed and key concepts are highlighted at the beginning of each section. In the ISO Lesson Guide: Quality is defined The ISO process approach is explained Key concepts are accompanied by an illustration Risk-based thinking is introduced Concepts are described in easy-to-understand words A brief conspectus summarizes ISO 9001 requirements Quality management principles are described in easy-to-understand words An entertaining fable explains the difference between ISO 9001 and ISO 9004 Ideal for handing out to existing and new employees, this pocket guide can also be used as supplemental study material for ISO 9001 training courses.

ISO 9001:2015 Internal Audits Made Easy, Fourth Edition

Tools, Techniques, and Step-by-Step Guidelines for Successful Internal Audits
Author: Ann W. Phillips
Publisher: ASQ Quality Press
ISBN: 0873899024
Category: Business & Economics
Page: 176
View: 7099
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Implementing the requirements of ISO 9001 can be a daunting task for many organizations. In an attempt to develop a system that will pass the registration audit, we are tempted to establish processes with the primary purpose of conforming to the requirements of ISO 9001. In doing so, however, it is easy to lose sight of the primary intent of the standard: to continually improve the effectiveness of the quality management system (QMS) implemented at our organization. This book is intended to help managers, quality professionals, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2015 while adding significant, measurable value to the organization. The tools, techniques, and step-by-step guidelines provided in this book can also be used by those organizations that have a well-established internal audit process but are looking for easy ways to make that process more effective. The tools in the appendices of this book have also been provided on the enclosed CD to facilitate your customizing them to fit the specific needs of your organization.

Management Audits

The Assessment of Quality Management Systems
Author: Allan J. Sayle
Publisher: Asq Press
ISBN: 9780951173909
Category: Management audit
Page: 651
View: 7247
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