First, Break All the Rules

What the World's Greatest Managers Do Differently

Author: Marcus Buckingham,Curt Coffman

Publisher: Simon and Schuster

ISBN: 1595620419

Category: Business & Economics

Page: 272

View: 4062

DOWNLOAD →

Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

First, Break All the Rules

What the World's Greatest Managers Do Differently

Author: James K. Harter

Publisher: Simon and Schuster

ISBN: 1595621113

Category:

Page: 368

View: 4517

DOWNLOAD →

The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Posted in:

Unstuck - A Career Guide

Strategies, Tips and Techniques to Reenergize Your Career Progression

Author: Mark Runta

Publisher: Mark Runta

ISBN: 1434891992

Category: Business & Economics

Page: 38

View: 8958

DOWNLOAD →

Are you stuck? Stuck in a dead-end job, stuck without a promotion, stuck with a bad boss or stuck in the wrong industry? A lot has changed over the past twenty years including how we work, how companies treat their employees and how to move ahead in the global economy. This eGuide provides you with strategies and techniques to effectively and immediately manage your career. The author uses his extensive background in IT management and input from senior managers and industry leaders to give you practical, effective and usable guidance. This eGuide is filled with references to excellent case studies, templates, expert interviews and current techniques which you will find very helpful and insightful.

Follow This Path

Author: Curt Coffman,Gabriel Gonzalez-Molina

Publisher: Random House

ISBN: 1448149371

Category: Business & Economics

Page: 304

View: 6407

DOWNLOAD →

Follow This Path is a ten-step programme for making your company more profitable by understanding that both employees and customers are people with emotional and psychological needs and wants. People are not rational utility-maximizers acting on perfect information, as in economic theory. Rather, as both customer and employee, they want to form economic relationships - like any other kind of relationship - that are based on trust and emotional connection. If they succeed in forming such relationships, they engage (a key word in the book, and a central theme) with an organization, and will ultimately prove more profitable to it. The authors draw on years of Gallup surveys to show how engagement leads to profitability, and back up their claims with research and statistics based on Gallup findings.

The One Thing You Need to Know

... About Great Managing, Great Leading and Sustained Individual Success

Author: Marcus Buckingham

Publisher: Simon and Schuster

ISBN: 1847396232

Category: Business & Economics

Page: 304

View: 4257

DOWNLOAD →

Drawing on a wide body of research, including extensive in-depth interviews, THE ONE THING YOU NEED TO KNOW reveals the central insights that lie at the core of: Great Managing, Great Leadership and Great Careers. Buckingham uses a wealth of relevant examples to reveal that at the heart of each insight lies a controlling insight. Lose sight of this 'one thing' and all of your best efforts at managing, leading, or individual achievement will be diminished. For great managing, the controlling insight has less to do with fairness, or team building, or clear expectations (although all are important). Rather, the one thing great managers know is the need to discover and then capitalize on what is unique about each person. For leadership, the controlling insight is the opposite - discover and capitalize on what is universal to all your people, regardless of differences in personality, race, sex, or age. For sustained individual success, the controlling insight is the need to discover what you don't like doing, and know how and when to stop doing it. In every way a groundbreaking work, THE ONE THING YOU NEED TO KNOW offers crucial performance and career lessons for business people at every level.

StandOut 2.0

Assess Your Strengths, Find Your Edge, Win at Work

Author: Marcus Buckingham

Publisher: Harvard Business Review Press

ISBN: 163369075X

Category: Business & Economics

Page: 240

View: 1917

DOWNLOAD →

The Groundbreaking Strengths Assessment from the Leader of the Strengths Revolution In the years since the publication of First, Break All the Rules and Now, Discover Your Strengths, millions have come to the simple but powerful realization that to get the most out of people, you must build on their strengths. And yet, as Marcus Buckingham astutely points out, though the strengths-based approach is now conventional wisdom, the tools and systems inside organizations—performance appraisals, training programs, and succession planning systems—remain stubbornly remedial and exclusively focused on measuring skills, finding gaps, and attempting to plug them. It’s a crisis for individuals and organizations, with management ideas and everyday practice utterly out of sync. That’s about to change. StandOut 2.0 is a revolutionary book and tool that enables you to identify your strengths, and those of your team, and act on them. The original edition of StandOut provided top-notch insights from one of the world’s foremost authorities on strengths, as well as access to a powerful, cutting-edge online assessment tool. StandOut 2.0 also includes the assessment and a robust report on your most dominant strengths. The report is easily exported so you can use it to present the very best of yourself to your team and your company. StandOut 2.0 is your indispensable guide for building on your strengths to further your career—and help your team and organization win.

Breaking All The Rules

Author: Marisa Carroll

Publisher: Harlequin

ISBN: 142680573X

Category: Fiction

Page: 256

View: 6148

DOWNLOAD →

Missing a huge scoop is an eager reporter's worst nightmare. And that's exactly the situation sports journalist Lola Sandler is in when she boards the cruise ship, Alexandra's Dream. During the break of a big scandal back home, Lola finds herself watching waves break in the Mediterranean. Luckily for her, a bigger story is waiting for her on the ship.... Four years ago in the final round of the Masters Tournament, pro golfer Eric Lashman walked off the green--and away from professional sports forever. After years of cultivating privacy and anonymity, he never imagined that he'd be teaching golf, let alone aboard a cruise ship. When Lola recognizes him, she sees an opportunity for a career-making expos?. But their developing attraction may force her to make a choice: write a news story or live a love story.

12

The Elements of Great Managing

Author: Rodd Wagner,James Harter

Publisher: Simon and Schuster

ISBN: 1595620478

Category: Business & Economics

Page: 280

View: 6379

DOWNLOAD →

Based on the largest study of worker attitudes in the world and more than a decade of Gallup research, the authors explain the 12 Elements essential to motivating employees. The book also features the inspiring stories of 12 managers around the world who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job.