The ITIL v3 core consists of five publications : Service Strategy Service Design Service Transition Service Operation Continual Service Improvement . In essence , this is a practical guide to building a plan to successfully implement ...
Author: Stationery Office (Great Britain)
Publisher: The Stationery Office
ISBN: 0113312121
Category: Business & Economics
Page: 136
View: 779
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ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organization can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.