Measuring Performance for Business Results

This text shows, through the use of case studies, how measuring company performance can improve bottom line results.

Author: Mohamed Zairi

Publisher: Springer Science & Business Media

ISBN: 0412574004

Category: Business & Economics

Page: 310

View: 448

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This text shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in total quality management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance and its impact on financial results. A variety of performance measures are covered, including benchmarking, which is a key measure of competitiveness. Case studies of leading companies from Europe, the US and the Far East are included.
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Performance Measurement

Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world.

Author: Harry P. Hatry

Publisher: The Urban Insitute

ISBN: 0877667349

Category: Political Science

Page: 326

View: 128

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Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program's mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.
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How to Measure Training Results

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training.

Author: Jack Phillips

Publisher: McGraw Hill Professional

ISBN: 0071406263

Category: Business & Economics

Page: 300

View: 871

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How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results
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Measuring Results from Climate Change Programs

The Global Environment Facility (GEF), established in 1991, helps developing countries fund projects and programs that protect the global environment.

Author:

Publisher: GEF Evaluation Office

ISBN: 9781884122866

Category: Nature

Page: 50

View: 275

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Evaluating Training

And the more you evaluate, the closer you come to creating an environment where learning is a natural part of everyone's routine.This manual provides a variety of tools and techniques for measuring results.

Author: Sharon Bartram

Publisher: Gower Publishing Company, Limited

ISBN: CORNELL:31924087554741

Category: Employees

Page: 154

View: 353

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Training without evaluation is like travelling without a destination. Today's trainers need to demonstrate that what they are doing produces a benefit to the organization that employs them.Sharon Bartram and Brenda Gibson, authors of the highly successful Training Needs Analysis, have turned their attention to the equally important issue of evaluation. They maintain that, by measuring both the results of the learning that takes place and its effect on individuals, departments and organizations, trainers can help people to change their everyday behaviour. And the more you evaluate, the closer you come to creating an environment where learning is a natural part of everyone's routine.This manual provides a variety of tools and techniques for measuring results. Part One introduces the idea of the evaluation audit. It examines factors such as organizational culture, readiness for learning and evaluation strategy, and shows how to assess current practice and how to plan for the future. Part Two contains 24 instruments for measuring training effectiveness and the impact of training at various levels. They are designed to help you answer two key questions: 'What have people learned?' and 'What difference has their learning made to them, to their department and to the organization?' The forms in Part Two can be copied for immediate use or adapted to suit the needs of your own organization.Evaluating Training can be used:- as a means of personal development for trainers- to establish a systematic approach to training evaluation- as a basis for reviewing whatever evaluation you already undertake.Whether you are new to evaluation or an 'old hand', you will find much to help you here.
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Measuring Results

Author: National Academy of Public Administration

Publisher:

ISBN: IND:30000078368259

Category: Civil service

Page: 135

View: 655

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Investment Performance Measurement

After this informative introduction, Investment Performance Measurement moves on to: Provide a solid understanding of the theoretical grounds for benchmarking and the trade-offs encountered during practice in Part II: Performance ...

Author: Philip Lawton, CIPM

Publisher: John Wiley & Sons

ISBN: 9780470395028

Category: Business & Economics

Page: 984

View: 759

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Investment Performance Measurement Over the past two decades, the importance of measuring, presenting, and evaluating investment performance results has dramatically increased. With the growth of capital market data services, the development of quantitative analytical techniques, and the widespread acceptance of Global Investment Performance Standards (GIPS®), this discipline has emerged as a central component of effective asset management and, thanks in part to the Certificate in Investment Performance Measurement (CIPM) program, has become a recognized area of specialization for investment professionals. That's why Investment Performance Measurement: Evaluating and Presenting Results—the second essential title in the CFA Institute Investment Perspectives series—has been created. CFA Institute has a long tradition of publishing content from industry thought leaders, and now this new collection offers unparalleled guidance to those working in the rapidly evolving field of investment management. Drawing from the Research Foundation of CFA Institute, the Financial Analysts Journal, CFA Institute Conference Proceedings Quarterly, CFA Magazine, and the CIPM curriculum, this reliable resource taps into the vast store of knowledge of some of today's most prominent thought leaders—from industry professionals to respected academics—who have focused on investment performance evaluation for a majority of their careers. Divided into five comprehensive parts, this timely volume opens with an extensive overview of performance measurement, attribution, and appraisal. Here, you'll become familiar with everything from the algebra of time-weighted and money-weighted rates of return to the objectives and techniques of performance appraisal. After this informative introduction, Investment Performance Measurement moves on to: Provide a solid understanding of the theoretical grounds for benchmarking and the trade-offs encountered during practice in Part II: Performance Measurement Describe the different aspects of attribution analysis as well as the determinants of portfolio performance in Part III: Performance Attribution Address everything from hedge fund risks and returns to fund management changes and equity style shifts in Part IV: Performance Appraisal Recount the history and explain the provisions of the GIPS standards—with attention paid to the many practical issues that arise in the course of its implementation—in Part V: Global Investment Performance Standards Filled with invaluable insights from more than fifty experienced contributors, this practical guide will enhance your understanding of investment performance measurement and put you in a better position to present and evaluate results in the most effective way possible.
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A Marketer s Guide to Measuring Results

Author: Chris Bevolo

Publisher: HC Pro, Inc.

ISBN: 9781601467461

Category: Medical

Page: 201

View: 771

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"A Marketer's Guide to Measuring Results: Prove the Impact of New Media and Traditional Healthcare Marketing Efforts" provides all the tools you need to confidently measure healthcare marketing results. Analyze the effectiveness of current marketing efforts and implement a long-term measurement discipline through alternative measurement methods.
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Measuring Second Language Vocabulary Acquisition

This chapter will look at: • measuring phonological vocabulary knowledge; •
measuring knowledge of morphology and the way words inflect; • derive new
forms. These measures produce different results from measurements of
orthographic ...

Author: James Milton

Publisher: Multilingual Matters

ISBN: 1847693784

Category: Language Arts & Disciplines

Page: 328

View: 664

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Measuring Second Language Vocabulary Acquisition provides an examination of the background to testing vocabulary knowledge in a second language and in particular considers the effect that word frequency and lexical coverage have on learning and communication in a foreign language. It examines the tools we have for assessing the various facets of vocabulary knowledge such as aural and written word recognition, the link with word meaning, and vocabulary depth. These are illustrated and the scores they produce are demonstrated to provide normative data. Vocabulary acquisition from course books and in the classroom in examined, as is vocabulary uptake from informal tasks. This book ties scores on tests of vocabulary breadth to performance on standard foreign language examinations and on hierarchies of communicative performance such as the CEFR.
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Measuring Performance And Demonstrating Results Of Information Technology Investments

The Results Act directs federal agencies to improve their program management
by implementing outcome-oriented performance measurement systems.
Agencies are to prepare annual performance plans with objective, quantifiable,
and ...

Author: Christopher W. Hoenig

Publisher: DIANE Publishing

ISBN: 9780788185960

Category: Computers

Page: 82

View: 893

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To assist agencies in understanding and devising effective IT measurement implementation approaches, public and private org. well-known for their IT performance, leadership and mgmt. expertise were examined. Chapters: the demand for performance mgmt.; fundamental practices: the foundation of IT performance mgmt.; follow an IT "results chain"; follow a "balanced scorecard" approach; target measures, results, and accountability at decision-making tiers; build a comprehensive measurement, data collection, and analysis capability; strengthen IT processes to improve mission performance; key lessons learned for effective implementation.
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The FBI s System for Managing Investigative Resources and Measuring Results

... And Measuring Results - - Improvements Are Being Made General Accounting
Office The FBI ' s new information system provides a tool for more effectively
managing its investigative resources and measuring their results . This should
aid its ...

Author: United States. General Accounting Office

Publisher:

ISBN: STANFORD:36105126822076

Category: Law enforcement

Page: 68

View: 457

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Helping At risk Youth

However , an area that is often neglected , particularly by small service -
providing agencies , is monitoring or measuring program outcomes .
Accountability for program outcomes requires measurement of results in terms of
changes in client ...

Author: Elaine Morley

Publisher: The Urban Insitute

ISBN: 0877666938

Category: At risk

Page: 87

View: 512

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States the need for community-based, integrated services to meet the many needs of at-risk youth and their families. Discusses services integration, case management, parental involvement, tutoring, mentoring, fund-raising, and monitoring program outcomes.
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Biomonitoring Measuring Levels of Chemicals in People And What the Results Mean

and What the Results Mean Scientists must consider factors such as how a
substance is absorbed and how the body processes and eliminates it (its “
toxicokinetics”) in order to determine what a measurement of a chemical can tell
us about a ...

Author:

Publisher: Am Cncl on Science, Health

ISBN:

Category: Biological monitoring

Page: 19

View: 881

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