The Art of Woo

You may need The Art of War to defeat your enemies, but if you prefer to win them over, read The Art of Woo G. Richard Shell and Mario Moussa know what it takes to drive new ideas through complex organizations.

Author: G. Richard Shell

Publisher: Penguin

ISBN: 9781101202517

Category: Business & Economics

Page: 320

View: 749

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You may need The Art of War to defeat your enemies, but if you prefer to win them over, read The Art of Woo G. Richard Shell and Mario Moussa know what it takes to drive new ideas through complex organizations. They have advised thousands of executives from companies such as Google, Microsoft, and General Electric to organizations like the World Bank and even the FBI's hostage rescue training program. In The Art of Woo, they present their systematic, four- step process for winning over even the toughest bosses and most skeptical colleagues. Beginning with two powerful self-assessments to help readers find their "Woo IQ," they show how relationship-based persuasion works to open hearts and minds. "Ranging across history, from Charles Lindbergh to Sam Walton, the authors examine how savvy negotiators use persuasion - not confrontation-to achieve goals." -U.S. News & World Report
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The Art of Persuasive Communication

The Art of Persuasive Communication is described by the author as 'a do-it-yourself influencing kit', designed to help you find the techniques that work for you.

Author: Richard Storey

Publisher: Gower Publishing, Ltd.

ISBN: 0566078198

Category: Language Arts & Disciplines

Page: 226

View: 742

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Richard Storey's ground-breaking book reveals the secrets of successful persuaders. In it he sets out the principles governing the influencing process and looks at a range of situations in which we apply them. He identifies four main personality types and shows which communication styles work best for each. With examples, exercises and checklists, and separate chapters on writing, telephoning and presentation, his book provides a comprehensive guide to persuading people to do what you want them to. The Art of Persuasive Communication is described by the author as 'a do-it-yourself influencing kit', designed to help you find the techniques that work for you.
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Success Your Way

Get ready for the journey of a lifetime - one that will help you reevaluate your future and achieve success on your own terms. Students and executives say that G. Richard Shell's courses have changed their lives. Let this book change yours.

Author: G. Richard Shell

Publisher: Penguin UK

ISBN: 9780241967607

Category: Self-Help

Page: 320

View: 883

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Wharton business school professor, G. Richard Shell, teaches you how to define your success personally in Success, Your Way 'Your time is limited, so don't waste it living someone else's life' -Steve Jobs Everyone knows that you are supposed to 'follow your dream'. But where is the map to help you discover that dream? In Success, Your Way, award-winning author and Wharton School professor G. Richard Shell challenges you to set aside ideas of success as defined by society, family, and the media. Instead he asks you to honestly answer two questions: What, for me, is success? How will I achieve it? Drawing on decades of research, Shell helps you probe your past, imagine your future, and measure your strengths. By identifying your unique passions and capabilities you will focus more on what gives meaning and excitement to your life. Get ready for the journey of a lifetime - one that will help you reevaluate your future and achieve success on your own terms. Students and executives say that G. Richard Shell's courses have changed their lives. Let this book change yours. 'A new way to look at success that can transform your life' Daniel Pink, author of To Sell is Human and Drive 'This inspiring guide will give you the tools to turn your calling into your Monday morning reality' Laura Vanderkam, author of What the Most Successful People Do Before Breakfast G. Richard Shell is the Thomas Gerrity Professor of Legal Studies, Business Ethics, and Management at the Wharton School. The creator of Wharton's popular "Success Course," his previous books include the award-winning Bargaining for Advantage and, with Mario Moussa, The Art of Woo. He lives with his family near Philadelphia.
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Springboard

Get ready for the journey of a lifetime—one that will help you reevaluate your future and envision success on your own terms. Students and executives say that Richard Shell’s courses have changed their lives. Let this book change yours.

Author: G. Richard Shell

Publisher: Penguin

ISBN: 9781101601464

Category: Business & Economics

Page: 320

View: 645

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Everyone knows that you are supposed to “follow your dream.” But where is the road map to help you discover what that dream is? You have just found it. In Springboard, award-winning author and teacher G. Richard Shell helps you find your future. His advice: Take an honest look inside and then answer two questions: What, for me, is success? How will I achieve it? You will begin by assessing your current beliefs about success, including the hidden influences of family, media, and culture. These are where the pressures to live “someone else’s life” come from. Once you gain perspective on these outside forces, you will be ready to look inside at your unique combination of passions and capabilities. The goal: to focus more on what gives meaning and excitement to your life and less on what you are “supposed” to want. Drawing on his decades of research, Shell offers personalized assessments to help you probe your past, imagine your future, and measure your strengths. He then combines these with the latest scientific insights on everything from self-confidence and happiness to relationships and careers. Throughout, he shares inspiring examples of people who found what they were meant to do by embracing their own true measure of success. Eric Adler: one of Shell’s former students who walked away from a conventional business career to help launch a revolutionary new concept in public education that has placed hundreds of inner-city high school students in top colleges. Kurt Timken: a Harvard-educated son of a Fortune 500 CEO who found his true calling as a hard-charging police officer fighting drug lords in southern California. Cynthia Stafford: an office worker who became one of her community’s leading promoters of theater and the arts. Get ready for the journey of a lifetime—one that will help you reevaluate your future and envision success on your own terms. Students and executives say that Richard Shell’s courses have changed their lives. Let this book change yours.
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Kong Su

Author: Moon Y. Woo

Publisher:

ISBN: OCLC:80692490

Category: Hand-to-hand fighting, Oriental

Page: 140

View: 139

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Woo Wow and Win

In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for ...

Author: Thomas A. Stewart

Publisher: HarperCollins

ISBN: 9780062415707

Category: Business & Economics

Page: 336

View: 743

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In this pioneering guide, two business authorities introduce the new discipline of Service Design and reveal why trying new strategies for pleasing customers isn’t enough to differentiate your business—it needs to be designed for service from the ground up. Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O’Connell contend that most companies, both digital and brick-and-mortar, B2B or B2C; are not designed for service—to provide an experience that matches a customer’s expectations with every interaction and serves the company’s needs. When customers have more choices than ever before, study after study reveals that it’s the experience that makes the difference. To provide great experiences that keep customers coming back, businesses must design their services with as much care as their products. Service Design is proactive—it is about delivering on your promise to customers in accordance with your strategy, not about acceding to customer dictates. Woo, Wow, and Win teaches you how to create "Ahhh" moments when the customer makes a positive judgment, and to avoid Ow" moments—when you lose a sale or worse, customer trust. Whether you’re giving a haircut, selling life insurance, or managing an office building, your customer is as much a part of your business as your employees are. Together, you and customers create a bank of trust; fueled by knowledge of each other’s skills and preferences. This is Customer Capital, the authors explain, and it is jointly owned. But it’s up to you to manage it profitably. Innovative yet grounded in real world examples, Woo, Wow, and Win is the key strategy for winning customers—and keeping them.
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The State of the Art of Entrepreneurship

Female entrepreneurs founded firms which demonstrated poorer performance in
three studies ( Denison and Alexander 1986 ; Cooper , Dunkelberg , and Woo
1988 ; Sexton and Robinson 1989 ) . At this time , white males seem to be more ...

Author: Donald L. Sexton

Publisher: Pws Publishing Company

ISBN: UCSC:32106010670450

Category: Business & Economics

Page: 607

View: 731

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Critical Survey of Short Fiction Woo Z

Roderick Usher lives completely within the house of art , so detached from
physicality that his senses cannot tolerate anything but the most insipid food , can
stand only certain kinds of clothing , cannot bear odors , can bear only the faintest
 ...

Author: Frank Northen Magill

Publisher: Salem PressInc

ISBN: 0893568503

Category: Novelists

Page: 2819

View: 943

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V. 1. A-Car.-- v. 2. Car-Dub.-- v. 3. Dun-Hom.-- v. 4. Hug-Mis.-- v. 5. Mor-Sha -- v. 6. Sil-Wol. -- v. 7. Woo-Z.
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Contemporary Art in Singapore

IAN WOO _ 1 * It is not about precision , but the end of it 2005 Oil on canvas 180
cm x 160 cm One of the enduring concerns of lan Woo ' s works has been and is
the manner in which images come to appear in / as paintings . In his early works
 ...

Author: Gunalan Nadarajan

Publisher:

ISBN: UOM:39015070122331

Category: Art, Modern

Page: 177

View: 696

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Diagnosis and Treatment of Mental Disorders Across the Lifespan

Praise for the first edition: Reviews This handbook, Diagnosis and Treatment of Mental Disorders Across the Lifespan, comprehensively integrates best practices necessary for clinicians who deal with a wide range of mental disorders across ...

Author: Stephanie M. Woo

Publisher: John Wiley & Sons

ISBN: 9781118689189

Category: Psychology

Page: 1248

View: 338

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A versatile reference text for developing and applying clinical psychopathology skills Designed to serve as a trusted desktop reference on mental disorders seen across the lifespan for mental health professionals at all levels of experience, Diagnosis and Treatment of Mental Disorders Across the Lifespan, Second Edition expertly covers etiology, clinical presentation, intake and interviewing, diagnosis, and treatment of a wide range of DSM disorders at all developmental stages. Unlike other references, this book takes a lifespan approach that allows readers to develop the clinical skills necessary to respond to mental health concerns in a patient-centered manner. Introductory and advanced features support clinicians at every stage of their careers and help students develop their skills and understanding. Authors Woo and Keatinge combine a review of cutting edge and state-of-the-art findings on diagnosis and treatment with the tools for diagnosing and treating a wide range of mental disorders across the lifespan. . This second edition incorporates the following changes: Fully updated to reflect the DSM-5 Chapters have been reorganized to more closely follow the structure of the DSM-5 Cultural and diversity considerations have been expanded and integrated throughout the book A new integrative model for treatment planning Expanded discussion of rapport building skills and facilitating active engagement Identity issues and the fit between client and intervention model has been added to the case conceptualization model Mental health disorders affect patients of all ages, and the skilled clinician understands that there are no one-size-fits-all treatments. Diagnosis and Treatment of Mental Disorders Across the Lifespan, Second Edition will instruct clinicians and students in psychopathology for every life stage. Praise for the first edition: Reviews This handbook, Diagnosis and Treatment of Mental Disorders Across the Lifespan, comprehensively integrates best practices necessary for clinicians who deal with a wide range of mental disorders across the continuum of development in a practical, applied, and accessible manner. One of the unique aspects of the book is the length to which the authors go to ensure that the up-to-date information contained in the book is practical, user-friendly, and accessible to beginners in clinical practice
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Katie Woo and Her Big Ideas

Combines four previously published stories, including "Katie in the Kitchen," "Katie Saves the Earth," "Katie's Lucky Birthday," and "Katie's New Shoes," in which Katie does her best to be considerate and helpful.

Author: Fran Manushkin

Publisher: Capstone

ISBN: 9781479520268

Category: Juvenile Fiction

Page: 90

View: 776

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Combines four previously published stories, including "Katie in the Kitchen," "Katie Saves the Earth," "Katie's Lucky Birthday," and "Katie's New Shoes," in which Katie does her best to be considerate and helpful.
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The Art Journal

Moore, or a whose robe, so head coed of/ oses, Woo's an arou on Jo Zeff Jomo,
and of/, //s of so song a on */o/, a zoo'eroess; oozoo or head of Joe As a Woo of
so hos. 70 /o/, on a so, “Joe” on J. Joe-Jo, 1896-7 ; deocassed so Jos Zoo. 1.

Author:

Publisher:

ISBN: UOM:39015039618007

Category: Art

Page:

View: 371

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U S News World Report

Many of them said , “ Look , if HEDGE HUNTERS BOOKSHELF PUNCHING IN
the art woo 1st BENTU 2 - SE EMPLOYEE STO Pissing me off ! Ward WAT O K N
THE PEOPLE RIVE TODAY Var THE ART OF WOO : Using Strategic Persuasion
 ...

Author:

Publisher:

ISBN: UOM:39015070019495

Category: United States

Page:

View: 671

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The Culture Puzzle

This book, written by a unique team of two culture-change experts and a business anthropologist, is about solving this culture puzzle.

Author: Mario Moussa

Publisher: Berrett-Koehler Publishers

ISBN: 1523091827

Category: Business & Economics

Page: 240

View: 238

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Corporate culture is critical to any organizational change effort; yet in a recent survey less than a third of executives said they understand theirs. This book offers a proven model for identifying and leveraging the essential elements of any culture. If you're going to make any significant change in an organization, you have to deal with the organizational culture. Because as Peter Drucker famously said, "Culture eats strategy for breakfast." But there can be a big difference between the official culture as described in the company handbook and how work really gets done. This book, written by a unique team of two culture-change experts and a business anthropologist, is about solving this "culture puzzle." The authors describe the four forces that shape every organization's--or, as they put it, every tribe's--culture, from hunter-gatherers in the Amazon to corporate executives at Amazon. Interest: what the organization does to fulfill members' needs and earn their loyalty. Habit: which behaviors and ideas constitute "the way we do things around here." Vision: where the organization came from and where it's going; and Innovation: how the organization adapts and changes. The authors provide detailed advice and analytic tools for understanding and strengthening these four forces in your organization, and for using that understanding to more your organization forward.
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Winning Em Over

In Winning 'em Over, Conger explains how to implement a management style that will succeed in what is becoming a fundamentally and radically different business environment, and he provides readers with all of the new tools they will need to ...

Author: Jay A. Conger

Publisher: Simon and Schuster

ISBN: 9780743230346

Category: Business & Economics

Page: 224

View: 720

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A historic shift is occurring in the nature of management. Until recently, bosses could simply use the power of their positions to direct and order their subordinates. However, in today's workplace, which is significantly different from the remarkably homogenous and traditional business environment of just two decades ago, the approach of command authority no longer works effectively. Winning 'em Over chronicles a revolution. We are witnessing an ancient model of managing built around command and hierarchy give way to a new model built around persuasion and teamwork. Jay Conger demonstrates to managers on all levels how to thrive in the wake of this momentous transformation. Today we work in an environment where people don't just ask "What should I do?" but "Why should I do it?" To successfully answer this "why" question is to persuade. Yet many businesspeople misunderstand and still more make little use of persuasion. The problem? Persuasion is widely perceived as a skill reserved for selling products and closing deals. But in reality, good managers are persuading all day long. As Conger explains with insight and conviction, today's most effective managers are influencing others through constructive forms of persuasion -- and their employees give them levels of commitment and motivation that the managers of the last generation could only dream of. Conger illustrates how three important forces -- new generations of managers and executives, cross-functional teams, and unprecedented access to information that was once the privilege of the most senior levels of management -- are undermining the old Age of Command and ushering in the new Age of Persuasion. He exposes the most commonly held myths about the art of persuasion and shows how to influence others productively, without manipulation. Most important, he outlines the four crucial components of effective managing by persuasion: building one's credibility, finding common ground so that others have a stake in one's ideas, finding compelling positions and evidence, and emotionally connecting with coworkers so that solutions resonate with them on a personal level. In Winning 'em Over, Conger explains how to implement a management style that will succeed in what is becoming a fundamentally and radically different business environment, and he provides readers with all of the new tools they will need to become effective, constructive persuaders.
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A Tree is Your Key Unlock the Art of Tree Drawing Interpretation to Woo and Wow Everyone You Meet

Janet Crain brings fun, focus and freedom into the lives of people who are looking for meaningful relationships and success in all aspects of their lives.

Author: Dr. Janet R. Crain

Publisher: Lulu.com

ISBN: 9781300792208

Category:

Page:

View: 808

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Janet Crain brings fun, focus and freedom into the lives of people who are looking for meaningful relationships and success in all aspects of their lives. She teaches you how to interpret a simple tree drawing using a fun easy-to-learn eight step approach that is precise and consistent. The best part is you don't need to memorize anything. From the Garden of Eden to the Kabalistic Tree of Life, a tree has been a symbol or metaphor that represents an individuals nature. You don't have to have any artistic ability to draw a tree. Anyone can participate without being self-conscious about their tree. No matter how a person draws a tree, you can gain insight into their personality that will help you start a conversation or develop a greater understanding of the person. Your confidence will soar when you are able to intrigue someone with accurate information about themselves at a party, on a date. or at a networking event. Learn more about Tree Reading at www.JanetCrain.com
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Katie Woo Boss of the World

It was supposed to be a fun day at the beach, but Katie Woo is being bossy. Can she stop being bossy and have fun with her friends?

Author: Fran Manushkin

Publisher: Capstone

ISBN: 9781479553228

Category: Juvenile Fiction

Page: 32

View: 798

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It was supposed to be a fun day at the beach, but Katie Woo is being bossy. Can she stop being bossy and have fun with her friends?
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