Total Quality Management in Higher Education

This book provides a brief history and review of the development of Total Quality Management as we know it today, and it serves to introduce the approach to institutions of higher education which seek proven methods to attain or improve ...

Author: Serbrenia J. Sims

Publisher: Greenwood Publishing Group

ISBN: 027594946X

Category: Education

Page: 201

View: 650

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This book provides a brief history and review of the development of Total Quality Management as we know it today, and it serves to introduce the approach to institutions of higher education which seek proven methods to attain or improve quality. The book does this by offering successful examples of how colleges and universities can adapt TQM to fit their needs.
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Total Quality Management in Higher Education

There are different quality award models, such as the Deming Prize in Japan, the Malcolm Baldrige National Quality Award (MBNQA) in the US, and the European Foundation for Quality Management Model (EFQM) in Europe, which were initiated ...

Author: Sayeda Begum

Publisher: Taylor & Francis

ISBN: 9781000332469

Category: Education

Page: 202

View: 624

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This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
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Quality Management Implementation in Higher Education Practices Models and Case Studies

Practices, Models, and Case Studies Sony, Michael, Karingada, Kochu Therisa, Baporikar, Neeta. REFERENCES Albaqami, S. (2015). ... Total quality management in higher education institutions: Challenges and future directions.

Author: Sony, Michael

Publisher: IGI Global

ISBN: 9781522598312

Category: Education

Page: 462

View: 941

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Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
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Quality Management Principles and Policies in Higher Education

Table 2 identifies and defines the different quality management models that have been applied internationally in various higher education institutions. From the above list of models, TQM is one of the frequently implemented quality ...

Author: Baporikar, Neeta

Publisher: IGI Global

ISBN: 9781799810193

Category: Education

Page: 361

View: 197

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One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.
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Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions

The Adoption of ISO 9001 standard within Higher Education Institutions in Lithuania: Innovation Diffusion Approach. Total Quality Management. Advance online publication. doi:10.1080/14783363.2016.1164012 Kazilijnas, A. (2010).

Author: Magd, Hesham

Publisher: IGI Global

ISBN: 9781799880875

Category: Education

Page: 378

View: 164

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Quality accreditation in higher education institutions (HEIs) is currently a buzzword. The need to maintain high-quality education standards is a critical requirement for HEIs to remain competitive in the market and for government and regulatory bodies to ensure the quality standards of programs offered. From being an implicit requirement that is internally addressed, quality assurance activities become an explicit requirement that is regularly audited and appraised by national and international accreditation agencies. HEIs are voluntarily integrating quality management systems (QMS), institutional and program-specific, in response to the political and competitive environment in which it exists. Through its higher education department or by creating non-profitable accreditation bodies, many governments have implemented a quality framework for licensing HEIs and invigilates its adherence based on which accreditation statuses are granted for HEIs. Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions provides a comprehensive framework for HEIs to address quality assurance and quality accreditation requirements and serves as a practical tool to develop and deploy well-defined quality management systems in higher education. The book focuses on the critical aspects of quality assurance; the need to develop a concise and agile vision, mission, values, and graduate attributes; and to develop a system that effectively aligns the various activities of the HEI to the attainment of the strategic priorities listed in the institutional plans. The chapters each cover the various facets of the quality assurance framework and accreditation agencies' requirements with practical examples of each. This book is useful for HEI administrators, quality assurance specialists in HEIs, heads of academic departments, internal auditors, external auditors, and other practitioners of quality, along with stakeholders, researchers, academicians, and students interested in quality assurance and accreditation in higher education.
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Benchmarking and Threshold Standards in Higher Education

Chadwick, P (1994) 'A University's TQM Initiative' in Achieving Quality learning in Higher Education, P Nightingale and M O'Neil, Kogan Page, London Coate, L E (1992) 'Implementing Total Quality Management in a university setting' in ...

Author: Armstrong, Michael (University of Northumbria)

Publisher: Routledge

ISBN: 9781135374570

Category: Education

Page: 306

View: 145

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The specification of standards in higher education has long been the subject of international debate. This text covers the rationales, operational issues and perspectives on benchmarking and standards from international viewpoints.
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Benchmarking and Threshold Standards in Higher Education

Chadwick , P ( 1994 ) ' A University's TQM Initiative ' in Achieving Quality Learning in Higher Education , P Nightingale and M O'Neil , Kogan Page , London Coate , LE ( 1992 ) ' Implementing Total Quality Management in a university ...

Author: Helen Smith

Publisher: Psychology Press

ISBN: 0749430338

Category: Education

Page: 288

View: 888

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This comprehensive book covers the rationales, operational issues and perspectives on benchmarking and standards in higher education from international viewpoints.
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Total Quality Management in Education

'Critical Issues for TQM Implementation in Higher Education'. ... Quality Assurance in Continuing Professional Education: An Analysis. ... 6 Different Team Effectiveness Models to Understand Your Team Better, Retrieved from https:// ...

Author: Marmar Mukhopadhyay

Publisher: Sage Publications Pvt. Limited

ISBN: 9789353882839

Category: Education

Page:

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This is a complete revised edition of a popular text on Total Quality Management (TQM). First published in 2001, the book has been translated into many languages and highly praised by readers globally. In spite of the difficulties in defining and capturing ‘quality’ in a framework, the author admirably succeeds in helping readers to understand the role of TQM in improving the quality of education. The book combines extensive literature review with the author’s own experience as an institution builder and his experiments on quality management to develop a practical guide for quality improvement for institutional leaders. The book introduces Shewhart, Lewin, Deming, Juran, Crosby, Ishikawa, Taguchi and a number of other quality gurus to the readers. It proposes a new set of TQM principles that a good leader should apply. Enriched with several examples from the field situation and local metaphors, Total Quality Management in Education is an easy read and a must-have practical guide to quality management.
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Total Quality Management in Higher Education

But the task of building TQM into the curriculum suggests the need for a new approach. Universities should, therefore, design curricula that cover the breath of total quality, integrate total quality throughout the curriculum, ...

Author: Frank Chika Okechukwu, Ph.d.

Publisher: AuthorHouse

ISBN: 9781452076478

Category: Education

Page: 108

View: 252

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If you want to improve quality, save money and provide better services to your customers, this book is for you.
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Best Practices and New Perspectives in Service Science and Management

Critical issues for TQM implementation in higher education. The TQM Magazine, 16, ... A fresh approach to a model for quality in higher education. ... A synthesis of a quality management model for education in universities.

Author: Ordóñez de Pablos, Patricia

Publisher: IGI Global

ISBN: 9781466638952

Category: Business & Economics

Page: 418

View: 767

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Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services. This book is essential for researchers and practitioners in the fields of computer science, software management, and engineering.
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